In the unlikely event a Host needs to cancel your booking for reasons specified by Hekaya at any time, we’ll refund you on this case.
In the event of accidents, our insurance shall cover some of the treatment and recovery expenses.
If at any time during the experience, you find services provided isn't as advertised — you'll have three days to report it and we’ll investigate the case for you
What if the experience gets cancelled by the host, as a guest You will be protected
